Uber is unleashing a new feature where riders can select a “
Quiet Mode” option when requesting for rides. The new feature is available only for Uber Black
and
Uber Black SUV riders, who the car-hailing platform says want “high-quality service and premium comfort.”
The new features include the following:
Quiet Mode: if you need to respond to emails or are in the mood for a nap, make your trip a quieter one with just one tap. If you’re in the mood to chat, that’s an option too.
Help with Luggage: let your driver know an extra pair of hands is needed for your luggage.
Temperature Control: communicate your optimal temperature before entering a vehicle.
Extended Pickup Period: riders will have a little extra time to get to the car when unexpected delays pop up.
Premium Support: access premium phone support with live agents if you need something to be made right.
Professionalism: ride with confidence knowing that your professional, commercially-licensed driver is at the top of his or her game.
Consistent Vehicle Quality: expect the same kinds of rides, every time, with consistent vehicle model, makes, interiors, and exteriors.