As part of efforts to bring relief to its esteemed customers, MTN
Nigeria has announced an extension in the closing hours of its
SIM registration and revalidation outlets till 8pm, with an
increased number of staff to cater to subscribers who want to
register or revalidate their SIM cards.
Announcing the extension, Mr. Akinwale Goodluck, MTN
Corporate Services Executive, said “we have increased the
number of staff across our customer service outlets to cater for
the SIM registration and revalidation of our esteemed
subscribers across all our channels.
We have also mandated all our registration outlets to remain
open till 8pm every day during this period.
This is to ensure that all MTN Nigeria subscribers whose lines
were disconnected or experiencing difficulty in using their SIMs
can easily register and revalidate their lines”.
Affected customers can revalidate their registration details at
all MTN service outlets, agents, dealer shops and sales outlets.
The registration is free and customers are urged to report
suspicions of any fraudulent activity to the nearest MTN
manager at their respective locations.
The telecoms operator also appealed to its subscribers to
remain calm as the company is committed to ensuring that all
affected subscribers complete the process as directed by NCC.
